Restaurants & Cloud Kitchens

The restaurant industry, including traditional establishments and the burgeoning cloud kitchen sector, is facing rapidly increasing labor costs and high employee turnover percentages. HybridTech has been at the forefront of changing the way phone orders are handled, streamlining all phone order processes for restaurants. This allows your on-site employees to focus entirely on delivering a great guest experience inside your restaurants.

Our solution eliminates the need for a full-time phone-ordering role inside the restaurant, typically saving businesses 30-50% on costs compared to hiring internally. Another significant benefit our restaurant partners are seeing is a dramatic increase in orders. This is possible because when you partner with HybridTech, you gain a team of trained representatives who are ready and able to handle catering or call-in orders at any time. Essentially, long hold times are eliminated; if multiple callers ring into a restaurant simultaneously, multiple agents are ready to handle those calls, ensuring no customer is left waiting.